Two of the world’s biggest outsourced services organizations are putting more investment into Latin America, expecting that stable economies, increasingly educated populations and broad language skills will be key factors in long-term growth.
Tata Consultancy Services opened its seventh Latin America site this week in Mexico, while Infosys is also planning to open a services facility in Mexico.
Infosys CEO: Latin America is going to among the fastest growing markets in the world
The provider is said to be looking to acquire providers in the region, especially those that posesses multi-lingual capabilities. Infosys Chief Executive Officer and Managing Director S Gopalakrishnan says that Latin America is expected to be among the fastest growing markets in the world.
Meanwhile, Tata has opened its third global delivery centre in Queretaro, Mexico. The other two Mexican centres are in Mexico City and Guadalajara in Jalisco state.
The opening of the centre in Queretaro represents an important step in the expansion plan of TCS in Latin America. The IT company also expects to hire 500 professionals during the current financial year for its new centre. With over 1,000 people in Mexico alone, TCS plans to take the headcount to 5,000 by 2012.
TCS has a presence in Brazil, Chile, Argentina, Uruguay and Mexico. The total headcount in Latin America is over 5,000. Contribution from Ibero America, which covers Latin America, was 4.7 per cent of the company’s revenue for FY09.
The new delivery centre in Mexico will provide advanced IT services, consultancy, test factory, business process outsourcing, contact center, IT infrastructure solutions, industrial & engineering services and solutions based on exclusive TCS products to existing and potential customers.
Ankur Prakash, director of TCS Mexico, Central America and the Caribbean, said: “This new facility reinforces our global leadership position in Mexico and will help underpin the accelerated growth that we want to sustain in this country and region by delivering certainty of outcomes to our customers.”
TCS established its operations in Mexico in 2003 and already serves more than 30 local clients in addition to international clients across various industries, including telecom, finance, banking, manufacture and retail. (Portions of this story are reprinted from a recent post at The Business Standard.)